Refund Policy
Effective Date: July 5, 2025
Store Name: Cart Mahal
At Cart Mahal, your satisfaction is important to us. If you're not fully happy with your purchase, we may offer a refund under certain conditions outlined below.
💰 Refund Eligibility
Refunds are only issued in the following situations:
- You received a damaged or defective item.
- You were sent the wrong item.
- Your order did not arrive within the expected delivery time, and tracking shows no delivery attempt.
- A duplicate charge was made to your payment method.
To request a refund, please contact us at support@cartmahal.com within 3 days of receiving your order, or within 30 days of placing your order if it never arrived.
⏱️ Refund Processing Time
Once your refund is approved:
- It will be processed to your original payment method within 5–7 business days.
- You will receive an email confirmation once the refund is issued.
Note: Refund timing may vary depending on your bank or credit card provider.
🚫 Non-Refundable Situations
We do not issue refunds for:
- Buyer’s remorse (change of mind)
- Products that were used, damaged due to misuse, or not in original condition
- Delays caused by incorrect shipping information provided by the customer
❓ Need Help?
If you believe you’re eligible for a refund or have questions, please reach out. Our team is here to help.
📧 Email: support@cartmahal.com
🌐 Website: www.cartmahal.com