Shipping Policy
Effective Date: July 5, 2025
Store Name: Cart Mahal
At Cart Mahal, we’re committed to getting your orders to you as quickly and reliably as possible. Please take a moment to review our shipping policy, which outlines our process, delivery times, and important information for international orders.
📦 Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
🚚 Shipping Times
We currently ship to Canada, the United States, the United Kingdom, and Australia.
| 📍 Location | 🕒 Estimated Delivery Time |
|---|---|
| Canada | 4–8 business days |
| United States | 5–10 business days |
| United Kingdom | 7–12 business days |
| Australia | 7–14 business days |
Note: Delivery times may vary depending on your location, customs clearance, local courier efficiency, and unforeseen logistics delays.
💸 Shipping Charges
- Free Shipping on all orders over $50 CAD/USD/GBP/AUD.
- For orders under the threshold, flat-rate shipping fees may apply at checkout, depending on destination and item weight.
📍 Order Tracking
As soon as your order ships, you’ll receive a shipping confirmation email with a tracking number and link.
You can use this to follow your package's journey in real-time.
🌍 Customs & Import Duties
- International orders (especially UK and Australia) may be subject to customs fees, import duties, or taxes upon delivery.
- These charges are the responsibility of the customer and are not included in our product or shipping prices.
🚫 Delays & Exceptions
- Cart Mahal is not responsible for delays caused by:
- Incorrect shipping addresses provided by customers.
- Customs clearance procedures or international processing times.
- Carrier or postal disruptions due to weather, strikes, or emergencies.
If an order is returned to us due to an incorrect address or failed delivery, a reshipping fee may apply.
❓ Questions or Concerns?
If you need help tracking your order or have questions about shipping, feel free to contact us anytime.
📧 Email: support@cartmahal.com
🌐 Website: www.cartmahal.com